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The main solutions have been developed in the following primary subjects:
- TEST MANAGING: management of the activities within the test cycle for Customers who have outsourced development and testing.
- CUSTOMER INTERACTION CENTER: management and maintenance services of incoming multi-channel paper communication.
- SELECTION, TRAINING AND CONSULTING:
personnel research and selection service for companies dealing with the
contact-call center field that includes the basic and general training
like: work organization, rights and duties, health and safety at the
working place, training on the job, practical training at the working
place, operative consulting and document management.
- SECURITY: value enhancement,
recovery and integration of the company’s data property to use
them in the informative systems and in the monitoring processes of the
company’s business; structuring, optimizing and engineering of
the internal processes centered on people; development of innovative
solutions based on Internet technologies for the E-Business support in
all its aspects; integration of the Logic Safety in the pre-existent
informatics and telematics organization and infrastructures
- RISK ASSESSMENT & INFORMATICS SAFETY:
definition IT and Security Strategies & Policies; analysis of the
risks, the threats and vulnerability of the informatics systems and
applications; planning of perimetral protection systems of applications
and net-works; database encryption according to the Dlgs. 196/03
normative
- SOFTWARE REALIZATION: planning and development of personalized software.
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